AVP, QA & Release Management, Digital Banking
COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and lender helping accelerate the transition to a sustainable and low-carbon economy. Headquartered in Chevy Chase, Maryland, Forbright is committed to accelerating the transition to a sustainable economy by financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.
COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance (ESG) practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.
COMPANY MISSION: We are a mission-driven institution with an uncommon commitment to decarbonization and sustainability. As the need to build a more sustainable, low-carbon economic system grows increasingly urgent, we are dedicating capital to financing the companies, investors, and innovators driving that change. We are reimagining how a bank should operate in a changing world.
JOB SUMMARY: The AVP, QA and Release Management, Digital Banking is responsible for the implementation of policies and procedures that ensure applications and solutions meet expectations and deliver great customer experiences. This role leads the QA team, works closely with vendors, and oversees the integration testing, E2E testing, user acceptance testing, and in some capacity load, performance and Chaos testing. The AVP, QA and Release Management leads the Release Management stream across the Digital Banking group, ensuring there is a well communicated and adhered to Release Schedule and Operating Model to drive standardization and discipline of Release Management across all development teams.DUTIES AND RESPONSIBILITIES:
- Develop, implements, enforces, and improves quality standards, tools, and methods to assure quality across new and existing products and services
- Implement an organization wide test planning framework, defect management remediation process, and own overall test data strategy
- Partner with the Product Development team to ensure test cases written and executed are aligned with business objectives/strategies
- Engage in the Agile Methodology ceremonies/sprints to inform appropriate data quality and testing considerations as part of acceptance criteria
- Collaborate with Scrum masters, Engineering, and Product leaders and Development team to ensure delivery of high-quality features
- Design, roll out, and drive adoption of QA and test automation practices, working closely with the PMO to ensure the release schedules and cadences are clearly laid out and communicated
- Own and manage the Bank’s test environments by partnering closely with DevOps/Platform Engineering team in integrating QA automation into the CI/CD pipelines; test automations and ensuring integrity of the environment
- Be a change agent in the transformation to building, inspiring, and guiding quality engineering practices.
- Manage and promotes good working relationships across cross-functional teams
- Work with cross-department leadership to delivery high quality products and services on schedule
- Communicate insights and recommendations to executive leadership and other stakeholders in a clear and concise manner
- Supervise assigned employees by organizing and monitoring work progress
- Maintain staff by recruiting, selecting, orienting, and training employees
- Manage performance of employees through development, coaching, and counseling
- Perform other duties as assigned
- Bachelor's Degree in Computer Science or a related field required
- 8+ years of Software Quality Assurance experience in testing automation as well as manual testing required
- Minimum of 3 years in a managerial role required
- 5+ years of experience working with SDLC and Agile/Scrum methodologies required
- 5+ years of experience planning and executing end to end testing of integrated systems including validation of the integration layer and experience working with SaaS products/vendors in QA function required
- 5 + years of experience with API testing to ensure functionality, reliability, performance, and security required
- Demonstrated ability in the creation of quality standards, tools, and methodologies
- Expertise in performing different types of Testing: Black box, GUI, Integration, Regression, Backend, System, End-to-End, Load, Performance, Chaos, and User Acceptance Testing preferred
- Experience of DevOps in CI/CD and setting up of test environments preferred
- Robust analytical skills for both existing processes and identifying areas of opportunity
- Excellent decision-making, problem-solving, team, and time management skills
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong communication skills and able to work cross-functionally
- Sit or stand at a desk
- Walk, stoop down, crouch, kneel or bend over
- Use hands and fingers
- Utilize a computer monitor with visual acuity
- Operate technology and other office machinery such as printers, fax machines, scanners, etc.
- Communicate clearly both verbally and in writing with others
ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.
PERKS/BENEFITS:
- Comprehensive health, dental, and vision plans
- 4 weeks PTO
- 401k + company match
- Metro SmartTrip benefits ($50/mo)
- Remote or hybrid work schedules for most positions
- Bonuses for purchasing solar panels, electric vehicles, biking to work, etc.
- Paid subscriptions to Veterans Compost, Imperfect Foods, and more!
- Best Workplaces for Commuters 2023 & 2024 winner
- The Washington Post Top Workplaces 2023 winner
- American Banker Best Banks to Work For 2023 winner
It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.